Turn lapsed scripts into repeat revenue.
Automated reorders, click-and-collect and ecommerce turn missed visits into repeat baskets — revenue the counter was quietly losing.
Warm. Precise. Australian.
Pharmacy, in flow.
Rxflow is the patient engagement and digital sales layer for private pharmacies — keep patients engaged from script to refill, turn the counter into a storefront, and plug straight into the dispense system already on the bench.
From the moment a patient needs a script to the moment their next refill lands on the doorstep.
Patient journey
!Script due for refillReminder sent
✓Patient reordered1-tap
✓Dispensed & packedSynced
✓On the doorstepDelivered
Adherence this month↑ never lapsed
Sits on top of the systems already on the bench
FRED DispenseZ SoftwareMinfosAquariusPOS SolutionsCorum
The 60-day squeeze
60-day dispensing took five or six figures out of your business.
It didn't just cut your fees — it halved how often your patients come in. Every one of those visits was a script, an average basket, and a reason to stay loyal to you. Meanwhile staff still chase refills by hand, and patients quietly drift to the discounter online.
Here's how Rxflow helps you win it back.
- Fewer visits. Each missed visit is a lost basket and a lost touchpoint.
- Manual follow-up. Staff hours disappear chasing refills the system should handle.
- Patient leakage. Between visits, patients refill elsewhere — and don't come back.
- No online channel. Front-of-shop and OTC revenue walks out the door to online-only players.
Engagement & digital sales
Two layers, one platform — built for private pharmacies.
Pharmacies are businesses, and patients are people who forget, run out, and fall through the gaps. Rxflow engages the patient and grows digital sales at the same time — engagement is the means, adherence and revenue are the point.
Layer 01
Patient engagement
- A nudge before the script ever lapses
- Reorder in a single tap, from anywhere
- Stay in touch from script to doorstep
- Patients never run out, never fall through the gap
Layer 02
Digital sales
- Turn the counter into a 24/7 storefront
- Sell OTC and front-of-shop online
- Reorders on autopilot keep revenue flowing
- No new workflow — it rides your existing systems
Why owners switch on Rxflow
Three ways it pays for itself.
Reminders and patient comms that run themselves.
Refills, reminders and follow-up move off the bench. The counter gets its hours back — no extra staff, no phone tag.
A modern patient journey keeps them loyal to you.
App, reminders and delivery keep the patient yours — not the discounter down the road or the online-only player.
What Rxflow does
Engage every patient. Grow every sale.
Keep patients engaged with reminders, refills and one-tap reorders. Then turn the counter into a storefront with built-in pharmacy ecommerce.
Refill reminders that never lapse
Rxflow watches every active script and nudges the patient before they run out — SMS, email or app. No more lapsed therapy, no more chasing.
One-tap reorders
Patients reorder in a tap. The request lands in your queue, pre-matched to their script and ready to dispense. Staff stop re-keying.
Plugs into your dispense system
Rxflow sits on top of the dispense and POS systems already on the bench. Switching costs nothing — it reads the data you already have.
Built-in pharmacy ecommerce
Turn the counter into a storefront. Sell front-of-shop and OTC online, tied to the same patient record and the same fulfilment.
The whole patient journey
From the moment a patient needs a script to the moment their next refill lands on the doorstep — one record, one timeline, no gaps.
Adherence you can measure
We don't count logins. We count scripts that never lapsed and patients who never ran out. Every dashboard ties back to outcomes.
How it works
Live in days, not migrations.
Start where the pain is sharpest: private pharmacies losing patients to lapsed scripts and leaving sales on the counter. Connect, engage, then open the storefront.
01
Connect the bench
Rxflow integrates with the dispense and POS systems you already run. No rip-and-replace, no migration weekend.
02
Automate the busywork
Reminders, refills and reorders that staff do by hand today move to Rxflow. The counter gets its time back.
03
Open the storefront
Switch on pharmacy ecommerce. Patients reorder and shop from home, fulfilment flows back through your existing process.
04
Watch adherence climb
Scripts stay current, patients stay well, the pharmacy stays busy. You measure success in refills, not logins.
0
Switching cost — reads your existing dispense data
24/7
Engagement and digital storefront, always on
2
Layers in one platform: engagement and digital sales
100%
Built for private Australian pharmacies
“We stopped measuring success in logins. Rxflow measures it in scripts that never lapsed and patients who never ran out — and that's the number that actually grows the pharmacy.”
Questions owners ask
The honest answers up front.
Does it work with my dispense system?
Yes. Rxflow sits on top of the dispense and POS systems already on your bench — Fred, Minfos, Z, Corum and eRx. We integrate, we don't replace. Switching costs nothing because it reads the data you already have.
How is patient data kept secure and private?
Data is hosted in Australia (AWS Sydney) with access controls and an ISO 27001 trajectory. We operate to the Australian Privacy Principles, with a clear data-handling note and patient-comms consent built in — ahead of the 2026 Privacy Act reform.
How much setup effort is involved?
Minimal. There's no rip-and-replace and no migration weekend. We connect to your existing systems and most pharmacies are live in days, not months. Onboarding is designed to keep the counter running the whole time.
What's the contract length?
Founding partners start on a free or nominal pilot for 60–90 days. No lock-in while you prove the value — and a founding-pharmacy price lock as the reward for converting to paid.
Get started
Engage your patients. Open your digital storefront.
Founding-pharmacy pricing for early partners — a free pilot while you prove the value. Switching costs nothing, because Rxflow reads the dispense data you already have.